Order Cancellation Policy

Vibestreet Order Cancellation Policy

We at Vibestreet are committed to processing your orders swiftly and efficiently. We understand that plans can change, and you may need to cancel an order. Our cancellation policy is designed to be clear and fair, ensuring a transparent process for you.

Please review the details below regarding cancellation requests, timeframes, and related procedures.

1. How to Request a Cancellation

To initiate a cancellation, please contact our customer service team immediately:

• Primary Contact: Send a WhatsApp message to +1 (601) 456-0606

• Please provide your Order Number, Full Name, and the Reason for Cancellation.

2. Cancellation Timeframes & Eligibility

• Before Shipment: Orders can typically be canceled without penalty before they have been processed and handed over to our shipping partner. For prepaid orders, a full refund will be issued upon successful cancellation.

• After Shipment: Once an order has been shipped, it cannot be canceled. You may, however, choose to refuse the delivery or initiate a return upon receipt. Please refer to our Return & Refund Policy for details on post-delivery returns.

3. Special Orders (Customized/Bulk Orders)

For customized products or large bulk wholesale orders, cancellation may not be possible once production or dedicated sourcing has commenced. Please contact us as soon as possible to discuss the status and potential options for your specific order.

4. Refunds for Canceled Orders

• If your cancellation request is approved, a full refund will be issued to your original payment method.

• Please allow 5-7 business days for the refund to be processed and reflect in your account, depending on your bank or payment provider’s policies.

5. Cancellations Initiated by Vibestreet

• Vibestreet reserves the right to cancel an order under certain circumstances, including but not limited to:
  * Insufficient stock or unavailability of the product.
  * Issues in processing your payment.
  * Detection of potential fraudulent activity.
  * Provision of an incorrect, incomplete, or undeliverable shipping address.

• If we must cancel your order, you will be notified promptly via email, and a full refund will be issued immediately.

6. Need Help?

If you have any questions about canceling an order or need assistance, our customer support team is ready to help.

Contact Us via WhatsApp: +1 (601) 456-0606

Thank you for shopping with Vibestreet. We appreciate your business and are here to ensure your experience is smooth and satisfactory.